November,
15th 2016
Ms.
Rizka
Jl. Moh. Kaffi II No. 56
Jakarta
Dear
Ms. Rizka,
We
received a letter from you on November 13, about the damage to the bags we
send.
We
apologize for the error.
The
goods you order will be sent back to you, and we will give you a discount on
billing review this error. Once again we are very sorry for the incident.
Best
Regards.
Customer
Service Manager
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